What is the role of TQM Promotion Office (TPO) in TQSS? - Mechstudytips
Role of TQM Promotion Office (TPO) in TQSS
1. TQM Promotion office is the driving force for achieving the performance indicators
2. TQM Promotion Office (TPO) is responsible for preparing the Standard Operating Procedures (SOP) for the TQSS. The SOP gives the procedure to be followed by the employee for implementing his/her ideas, the format, the criteria for evaluation, etc
3. The evaluation criteria can include factors such as:
- Creativity
- Originality
- Efforts taken
- benefits (Tangible and intangible)
4. TQM Promotion office is also responsible for organizing training to enable employees to generate more ideas
5. The training can include programs such as:
- About TQSS
- About products
- About processes
- About customers
- On The Job Training ( OJT)
- Creativity workshops, etc.
6. TQM Promotion Office is the agency for administering awards, rewards, recognition, and celebrations.


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